Privacy Policy
Privacy Policy
Last updated May 6, 2026
Dilnaka collects only the information needed to run accounts, billing, file operations, and security controls. We do not use this page to market the product. We use it to explain what data is handled and why.
Summary
- We collect account, billing, usage, and file metadata required to operate Dilnaka.
- We use that data to authenticate users, manage storage operations, process billing, and detect abuse.
- We do not sell personal information.
- We keep data only as long as it is needed for service delivery, legal obligations, and security response.
Information We Collect
Account data
When you create or use an account, we may store your name, email address, organization or workspace membership, sign-in provider, and basic account preferences.
Billing and subscription data
We may store plan details, payment status, invoice-related records, and billing events needed to manage subscriptions and payment history.
Usage and security data
We record request logs, API key activity, audit events, configuration changes, and other security-relevant metadata needed to trace failures and detect misuse.
File metadata
We may store file names, object keys, sizes, MIME types, timestamps, region data, and processing state when those fields are required to manage uploads and delivery.
How We Use Information
We use collected information to sign users in, manage storage-backed features, process billing, enforce permissions, rotate or validate credentials, and communicate important account or security updates.
We also use operational data to diagnose errors, monitor system health, investigate abuse, and improve the reliability of the product.
Access to this information should stay limited to the minimum required for support, billing, operations, and security handling.
Retention and Security
We keep information only for as long as it is needed to provide the service, meet legal obligations, resolve disputes, protect accounts, and investigate fraud or abuse.
Security controls include authentication checks, scoped API credentials, audit logging, storage access controls, and safeguards around account and billing actions.
Retention periods can differ across account records, billing records, request logs, audit events, and file metadata.
Your Options
You can manage account details, rotate credentials, review audit history, and remove files through the dashboard features available to your workspace.
If you need help with a privacy-related request, use your normal account or workspace support channel so access can be verified before protected information is disclosed or removed.